Bespoke Systems

Software that fits the way you actually work.

We design and build bespoke CRM, ERP and internal systems for UK SMEs. Replace the spreadsheets, or the off-the-shelf tool you've outgrown, with software shaped around your process. Scoped fixed price, plain English, built to be supported for years.

Tell us what isn't working See the website packages
The breaking point

Sound familiar?

We run the business on seventeen spreadsheets. The off-the-shelf system fits someone else's business. Nobody knows which copy is the right one.
What we build

Three kinds of system

CRM

Customers, quotes, jobs and follow-ups in one place. Built around your sales process, not a template of someone else's.

ERP and operations

Orders, stock, scheduling, invoicing. The systems that run the day, connected instead of retyped.

Internal tools and integrations

The missing piece between the systems you already have. Imports, exports, portals and the report that currently takes a day to build by hand.

The process

How a build works

  1. Scope

    A written spec and a fixed price before any code. You know the number first.

  2. Build

    Working software in stages, shown to you as it grows. No six-month silence.

  3. Pilot

    Your team uses it alongside the old way until it has proven itself.

  4. Aftercare

    Hosting, support and iteration on a monthly retainer. It keeps fitting as you change.
Questions

Asked before every build

How much does a bespoke system cost?
It depends on scope, which is why every build starts with a written spec and a fixed price. No open-ended day rates. As a reference point, our fixed-price websites run from £1,500; systems are scoped individually.
Is bespoke not riskier than off-the-shelf?
Off-the-shelf is cheaper on day one and stays the same shape forever. Bespoke costs more up front and then fits. The honest answer depends on how unusual your process is; we will tell you if a package would serve you better.
What happens to our spreadsheets?
Their data is imported, reconciled and kept. The spreadsheets retire; the numbers do not.
Who owns the code?
You do. The system is built to be supportable by any competent developer, not just by us. That is deliberate.

Outgrown the spreadsheets?

Tell us what isn't working
Replies within one working day, from the engineer, not a sales team.